Services designed without lived experience tend to fail the people they were built for. I help government, tertiary and community organisations design, evaluate and improve the work they do in mental health and wellbeing, with lived experience and sound evidence at the centre of it.

My consulting work has been trusted across the government, tertiary and community sectors since 2014.

What I am brought in to do

  • Service and program design – building programs that work for the people who actually use them.
  • Program evaluation – finding out whether something is working, and what to change if it is not.
  • Staff training and professional development – practical capability building for teams working in mental health and community settings.
  • Team supervision – reflective supervision that keeps practitioners well and practice sound.
  • Policy and research – research, quality improvement and data-driven recommendations that hold up to scrutiny.
  • Carer experiences in health – bringing the carer perspective into service design and policy.

What you get

I bring research and evaluation, quality improvement, data-driven planning and high-quality project management to every engagement. In practice that means clear recommendations you can act on, documented properly, delivered on time.

I have built systems that streamline work processes and improve outcomes, and I have done the unglamorous parts too: records management, administration reviews, needs assessments, stakeholder engagement and community capacity building.

Background

My consulting comes out of administrative, training and assessment, project management and coaching roles across the tertiary, government and community sectors, including supervising staff and managing organisations and projects.

I am a qualified Social Worker and an accredited member of the Australian Association of Social Workers, with over ten years in mental health, welfare coaching, program design and interventions.

Also available

Training and assessment (VET and tertiary), strategic planning, business development, grant writing and editing, data collection and analysis, group facilitation, staff recruitment, professional writing, and editing of reports, web copy, evaluation reports and business plans.

I am always open to collaborations, professional writing and speaking. If you want to talk about co-design, evaluation, training or anything adjacent, get in touch.

Start with a conversation

Tell me what you are trying to shift and I will tell you honestly whether I am the right person for it. Contact Alex to arrange a scoping call.