Sessions run in person on the Mid North Coast or online by Zoom, and you can mix the two. Here is what to expect either way.
In person
I see clients in person around Bellingen, Coffs Harbour and Nambucca. Where the weather and the setting allow, I am happy to hold a session outdoors, which some people find much easier than sitting in a room.
Online
Online sessions run on Zoom and work exactly the same way as in-person ones. They suit people outside the Mid North Coast, people without reliable transport, and anyone who would simply rather do this from their own home. I see clients online right across Australia.
You will need a quiet space where you will not be interrupted, a device with a camera, and a reasonable internet connection. Headphones help.
Session length
- Free 20-minute call
Confidential, no obligation, to work out whether we are a good fit. - Initial session, 1.5 hours
It’s longer than the sessions that follow, so there is time to understand what has brought you here. - Ongoing sessions, 1 hour.
When sessions run
Counselling sessions run Thursday to Saturday, 10am to 6pm. Enquiries are answered Monday to Friday, 9am to 5pm.
Rescheduling and cancellations
I ask for 24 hours notice to reschedule or cancel without a fee. When you book, I reserve the full hour for you, so the full fee applies to non-attendance or to cancellations inside 24 hours. It also means I can offer the time to someone else who is waiting.
If you are unwell
Please do not attend in person if you have cold or flu-like symptoms, such as a sore throat, runny nose, fever or cough. I will do the same. In most cases we can simply move the session online rather than cancelling it, so you do not lose your place.
Confidentiality
What you bring to a session stays between us, within the limits every social worker in Australia works to. I am an accredited member of the Australian Association of Social Workers and practise under its code of ethics.
Ready to start?
Book a free 20-minute call and we will work out what suits. Contact Alex.